Terms and Conditions of sale


The customer will be deemed to accept these terms of business and conditions of sale when instructions are given by the customer to proceed.

STANDARD TERMS AND CONDITIONS FOR SALE OF GOODS OF
Lancashire Gates


1 DEFINITIONS
In this document the following words shall have the following
meanings:
1.1 "Buyer" means the person who buys Goods from the Seller;
1.2 "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;
1.3 "Goods" means the articles that the Buyer agrees to buy from the Seller;
1.4 "Seller" means
Lancashire Gates, Brookdale Farm, Scarth Hill Lane, Ormskirk,
L39 9ED
1.5 "Terms and Conditions" means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.


2 GENERAL
2.1 These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.
2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller.
2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer's acceptance of these Terms and Conditions and of the product(s) delivered.
2.4 Any variation to these Terms and Conditions shall be inapplic
able unless agreed in writing by the Seller.
2.5 Nothing in these Terms and Conditions shall affect the Buyer's statutory rights as a Consumer.
2.6
On delivery only items, product type or sizing shall remain the Buyer's
responsibility which will be confirmed on a 'confirmation order’
which will be sent after placement of order. Drawings are also acceptable as confirmation providing all information is clearly noted down. Any information not on such drawing or confirmation can/will not be counted during manufacture.


3 PRICE AND PAYMENT
3.1 The price of the Goods shall be that stipulated in the Seller's Quotation at the date of order or as agreed between the parties. The price is exclusive of VAT and exclusive of any delivery charges unless otherwise stated.
3.2
Payment terms for items to be delivered. A 25 % deposit (non -
refundable) to be made at time of order and the final balance prior to our product leaving the factory. Payment can be made by Bacs . Prices
are quoted exclusive of VAT. The current VAT rate will be added to your invoice. Prices are subject to alteration without prior notice. Orders are accepted at the prices applying at the time of order.
Payment terms for items being installed by Lancashire Gates.
25 % deposit (non - refundable) at time of order and the final balance
upon installation of your gates. Payment can be made by Bacs. Prices
are quoted exclusive of VAT. The current VAT rate will be added to your invoice. Prices are subject to alteration without prior notice. Orders are accepted at the prices applying at the time of order.
3.3
payments not received will void any warranty/guarantee and may result in further action being taken to retrieve the goods/services or through a third party debt collection agency. Late payments over 7 days late will incur a late payment fee. We reserve the right to stop any other work by Lancashire Gates
.
3.4 Prices offered will only be honouredfor 10 working days.
3.5 Prices offered or shown by human error or computing glitches will not be honoured and a refund or compromise price will be offered at managerial discretion

3.6 Prices offered for installation are estimations only, especially where posts are sunk into the ground. Lancashire Gates reserve the right to update price before, during and after the work has taken places to cover any unforeseen costs.
3.7
You have a 7 day cooling off period from the time you place the order. If you wish to cancel your order, you must contact us before the 7 day deadline has passed, you can let us know by telephoning 01695 573382 or via the web site contact form . Due to the customised nature of the product, your order will not be actioned until this 7 day period
has expired. If you request to waive these rights in writing we will proceed before the 7 day period. After this period we may charge for
any drawings or materials used including but not limited to labour/time.


4 DELIVERY& INSTALLATION
4.1 Delivery of the Goods shall be made by the Seller notifying the Buyer that the Goods are available for collection at the Seller's premises or for delivery to such place and on such terms as agreed between the Seller and the Buyer at the time the order is placed.
4.2
The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
4.3 The Seller shall use its reasonable endeavours to meet any date stated for delivery or instalation. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
4.4 Title (ownership) and risk in the Goods shall pass to the Buyer upon delivery
4.5
All products are guaranteed against faulty workmanship, and if any are found we will be happy to replace/repair. Please note that timber is a natural product and is prone by its very nature to some movement and drying cracks for which we cannot be held responsible.
It is essential that the care instructions are followed which are
supplied with the gates. We can only ensure the results of our timber if our stains are used
.
NOTE. We use a third party courier service in some cases. In these case please check all items are present and undamaged. If items are damaged they must be refused or signed as damaged and we must be notified immediately so that we can inform the couriers for insurance purposes. Any items damaged and signed for in good condition or notified after 48hrs cannot be refunded or replaced under warranty/guarantee.
4.6
Unless otherwise stated by Lancashire Gates , The Customer must provide a clear working area for The Company’s delivery and work area. The Company shall carry out its work on a continuous basis
during normal working hours. If special visits have to be made to the site or work has to be carried out in an uneconomical manner, or if time is lost or additional expenditure incurred due to The Company’s
operative being denied access to or waiting on site or having to return to the site to commence or continue work. The Company reserves the right to make an extra charge to cover such cost. The Customer must take full responsibility for rubbish clearance. The Company shall
only install the goods into fully prepared openings with solid structural sides all round to enable a level, firm and secure fixing of the goods; th
ese include steel, solid brick timber& concrete. If The Company cannot install the goods due to incorrect opening sizes, openings not being of a structural sound quality to enable level, firm and secure fixing, disruption by other trades or obstruction e.g. scaffold being directly
outside or inside the opening aperture, 100% of the quoted fitting cost will be liable. The Company reserves the right to incur additional costs
to The Customer for re - attending the site to complete works. If an opening has to be adjusted in any way to enable the goods to be fitted the making good of the structure is the responsibility of the customer.
If a return visit to the site is requested a minimum payment plus VAT (amount will depend on where the site is) will be made to the company, this payment will be refunded if the company agrees that the responsibility of any works is theirs. Unless previously agreed The Company reserves the right to photograph the installation of any products. The photographs remain the property of The Company
who reserves the right to use the images in any company literature. Any unauthorised reproduction of any photos will constitute a breach of copyright.